Orders & Shipping
Everything on my website is made to order or already made and therefore ready to ship. Ready to Ship orders will be shipped within 3 days of ordering. For pieces that are made to order, please allow up to six weeks for your knit to be made and shipped. For orders containing both made to order and ready to ship, all items will be sent upon completion of the whole order.
All orders are shipped tracked with Royal Mail from the UK. Tracking information can be found in your order information and within your shipment confirmation email sent upon order completion.
International orders will take 1-2 weeks from shipping to arrive, and may incur an additional customs or VAT fee, this is the customers responsibility as it depends on the country you live in. Please check your country’s import, tax and VAT regulations for more information.
As of December 2024, I am sadly unable to ship to EU countries and Northern Ireland, due to new EU regulations.
Unfortunately I am unable to accept returns, you can find more information in the Refunds and Returns Policy.